Issues can occur from time to time; however, UDTECH’s 3D laser marking machines are dependable.
– Suggested troubleshooting includes identifying problems with power, safety interlocks, and set parameters for the software’s laser marking features.
– In cases with lower marking quality, it is advised to clean the lens, check for contaminants on the working surface, and make changes to the power and speed settings.
– For instances where the software does not communicate with the machine, it is recommended to check cable connections, reboot the computer and machine, and ensure the most recent software is being used.
– In order to avoid unscheduled shutdowns, the following action is recommended: check circuit breakers, ensure there is adequate ventilation, and confirm that there is proper functioning of the cooling system.
– More complicated issues that do not fall within the scope of simple troubleshooting steps can be referred to the technical support team as they are always available to help.